Contrary to popular myth, front-line managers want to effect change and want to commit to making it happen. Unfortunately, they feel helpless. Senior leaders risk losing their greatest advocates – the lynchpin players in transformation.
In recent weeks, I have been involved with two customers regarding Operational Excellence at two different stages of their deployment. I was thrilled to see the ambition and vision these organizations demonstrated in order to pursue a plan to achieve.
As a leader, you strive constantly to make your company more successful. You reply to emails at 4:30 AM before an early flight and check them again at midnight. Your taxi time is consumed with calls and problem solving, and those problems remain in mind while carving the Thanksgiving turkey.
All important decisions and actions we take are driven by emotions. There are countless examples that show that successful leadership is achieved by those who win the hearts of their people.
According to the International Monetary Fund (IMF), the world economy grew 3.6% last year and is projected to grow 3.7% this year. This has caught a lot of companies off guard and they are struggling to meet demand. Many of our clients are asking us how they can increase throughput, OEE or improve labor productivity.
