As a consultancy with more than 75 years of experience helping companies drive operational transformation through people, we have learned a thing or two about the need to innovate. Innovation plays a critical role in sustaining and maintaining operational improvements particularly after the transformation is embedded into the organisation.
We’ve all experienced brainstorming sessions: a group of people put together often for political reason sits passively listening to a moderator tasking you to “Get creative!” or “Think outside the box!” and cheerfully reminds you that “There are no bad ideas!”
