Diogenes was one of the first to recognize that change is the only constant in our lives and we better get used to it. Digging your head in the sand and hoping that change won’t come is foolish and a waste of time. We know from our experience of leading transformation change projects that understanding people’s response to change is critical to a project’s success.
Idea in brief: An understanding of how people respond to change should inform any and every transformation process.