Let me put my cards on the table. I talk to Amazon's Alexa in the kitchen. I can control my heating, lights and blinds from anywhere in the world, much to my wife's annoyance.
Last year I left a large-scale systems integrator to take up the role of UK Managing Director for Proudfoot, an Operational Consulting firm, with a proud 75 year history. Before moving, I thought long and hard about the relevance of operational consulting in the digital world, after all isn’t so much of what we now do influenced by technology?
